BANKSTOWN, NSW — Tender Loving Care Disability Services, a distinguished NDIS-registered provider with an enduring legacy spanning over five decades in the disability sector, proudly announces an exciting collaboration with CareVision, a pioneer in cutting-edge care management solutions. Together, we embark on a transformative journey to revolutionise how participant care is delivered.
On the 22nd of August, CareVision hosted a Professional Development Night at TLC’s Brisbane office, announcing a significant milestone. At the heart of this event was Damian Cox, TLC’s National Operations and Service Delivery Manager. Damian led an enlightening session introducing our dedicated care teams to the powerful capabilities of the CareVision app.
“This partnership with CareVision represents a significant leap forward in our commitment to providing the highest quality care for our participants,” Damian stated. The session was characterised by enthusiasm, demonstrating our unwavering commitment to elevating the quality of life for our participants.
With offices strategically located nationwide in Sydney, Melbourne, Werribee, and Brisbane, TLC has always been synonymous with a steadfast dedication to enhancing the well-being of our participants. Integrating the CareVision app signals a new era, empowering our participants to access and manage their care services seamlessly.
“The app enables TLC’s participants to take an active role in their care, giving them a sense of control and independence,” notes Irene Ryan, Chief Executive Officer of CareVision.
This includes viewing their care plans, schedules, invoices, and feedback forms – an innovation in participant-centred care that transcends geographical boundaries. Real-time communication facilitated through the app further strengthens the connection between participants and their dedicated support network.
Integrating CareVision into our operational framework marks a watershed moment in delivering care. From initial customer contact to quoting, contracting, risk management, and participant assessments, the app improves TLC’s service efficiency.
“This technological integration is not only a time-saver but a game-changer in how we manage and deliver our services to our participants,” emphasises Damian.
This transformation is set to optimise time management and enhance our risk management protocols significantly. Notably, integrating with HICAPS Proda and streamlining billing processes provide us with unparalleled financial confidence and transparency, ultimately benefiting our participants.
TLC Disability Services is honoured to stand shoulder-to-shoulder with CareVision in this endeavour. Together, we are poised not only to meet but exceed the expectations of the disability sector, setting a new standard for participant-centred care.
“This partnership is a testament to the commitment of both TLC Disability Services and CareVision in pushing the boundaries of care provision,” concludes Damian.